ERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institutions.
David K. AllenThomas KernMark HavenhandPublished in: HICSS (2002)
Keyphrases
- public sector
- critical success factors
- contextual factors
- e government
- information and communication technologies
- digital divide
- contextual information
- information sharing
- information systems development
- user behavior
- information seeking
- context dependent
- digital government
- m learning
- background information
- customer relationship management
- information systems
- systems development
- case study
- developing countries
- data mining
- government services
- context aware
- learning environment