Trust and relationship building in electronic commerce.
Panagiota PapadopoulouAndreas AndreouPanagiotis KanellisDrakoulis MartakosPublished in: Internet Res. (2001)
Keyphrases
- electronic commerce
- electronic transactions
- online banking
- electronic marketplaces
- brokerage services
- social capital
- trust model
- mobile commerce
- small and medium sized enterprises
- electronic markets
- business transactions
- service quality
- automated negotiation
- negotiation protocol
- online auctions
- business models
- reputation mechanisms
- electronic payment
- mobile devices
- transaction cost economics