Meeting users' needs: closing the gap between support and development.
John B. BrandesJean F. CoppolaPublished in: SIGUCCS (1995)
Keyphrases
- end users
- decision support
- support systems
- software engineering
- user interface
- information sources
- user interaction
- working environment
- casual users
- case study
- cognitive effort
- assistive technology
- core components
- web environment
- user centered
- morphological operators
- query interface
- user satisfaction
- user groups
- user centric
- interface design
- multiple users
- web interface
- knowledge management
- web based systems
- usability testing
- collaborative filtering
- social media
- recommender systems