The Relationship Between Mobile Service Quality, Perceived Technology Compatibility, and Users' Perceived Playfulness in the Context of Mobile Information and Entertainment Services.
Felix B. TanJacky P. C. ChouPublished in: Int. J. Hum. Comput. Interact. (2008)
Keyphrases
- service quality
- value added services
- user satisfaction
- mobile terminals
- context aware
- context aware services
- communication technologies
- mobile services
- mobile applications
- end users
- mobile devices
- smart phones
- wireless devices
- perceived usefulness
- mobile phone users
- service providers
- online services
- personalized services
- mobile environments
- user centric
- content providers
- internet services
- mobile phone
- user experience
- technology acceptance
- wireless technologies
- personal digital assistants
- location information
- information seeking
- mobile users
- databases
- short messages
- information systems
- mobile internet
- information sharing
- real time
- mobile technologies
- current situation
- customer satisfaction
- mobile computing