Using implicitly and explicitly rated online customer reviews to build opinionated Arabic lexicons.
Mohammad DaoudPublished in: Int. J. Data Min. Model. Manag. (2019)
Keyphrases
- customer reviews
- opinion mining
- sentiment analysis
- product reviews
- product features
- sentiment classification
- online product reviews
- positive or negative
- user generated content
- opinion words
- sentence level
- real time
- natural language processing
- text classification
- customer satisfaction
- positive and negative
- text mining
- topic modeling
- response time