Evaluating IT Service Delivery amongst ISPs from Nicaragua.

Johnny Flores Lazar Rusu Paul Johannesson

Published in: AMCIS (2010)

Keyphrases

service delivery
e government
end to end
life cycle
service provision
web services
service management
government agencies
public sector
e learning
government services
online services
digital government
public services
mobile technologies
information systems
health care
mobile devices
multimedia
decision making