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Towards Effective Extraction and Linking of Software Mentions from User-Generated Support Tickets.
Jianglei Han
Ka Hian Goh
Aixin Sun
Mohammad Akbari
Published in:
CIKM (2018)
Keyphrases
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user generated
social media
collective knowledge
user generated content
sentiment analysis
web content
user interests
text content
geo tagged
data mining
user interface
text mining
domain specific
software development
information seeking
video sharing