Discovery and analysis of e-mail-driven business processes.
Marco StuitHans WortmannPublished in: Inf. Syst. (2012)
Keyphrases
- business processes
- business process
- web services
- business process models
- process mining
- process model
- business applications
- service oriented architecture
- business environment
- workflow management systems
- information systems
- competitive advantage
- information sharing
- inter organizational
- knowledge management
- workflow systems
- data analysis
- case study
- process execution