Outsourcing & offshoring: impact on the user experience.
Liam FriedlandJon InnesRoman LongoriaWayne HomPradeep HenryRichard AndersonPublished in: CHI Extended Abstracts (2005)
Keyphrases
- user experience
- user behavior
- user interface
- end users
- user studies
- user interaction
- mobile applications
- information technology
- online advertising
- service providers
- information access
- mobile services
- user engagement
- social bookmarking
- emerging technologies
- m learning
- website
- information systems
- interface design
- e learning
- artificial intelligence