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Performance of the MAP/G/1 Queue Under the Dyadic Control of Workload and Server Idleness.
Ho Woo Lee
Sahng Hoon Cheon
Se Won Lee
Jung Woo Baek
Published in:
Discret. Event Dyn. Syst. (2008)
Keyphrases
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single server
call center
control system
priority queue
response time
optimal control
queuing model
service times
control problems
control method
steady state
mobile robot
queue length
control strategy
heavy traffic
low latency
state dependent
queueing model
special case
real time