A longitudinal study of attitude changes in a medical service organisation after an email introduction.
Olle BälterPublished in: Interact. Comput. (2002)
Keyphrases
- longitudinal study
- spam filtering
- email messages
- text mining
- service providers
- service oriented
- enron email
- medical domain
- management system
- knowledge management
- attitudes toward
- anti spam
- student teams
- medical records
- electronic mail
- end users
- web services
- service quality
- pre classified
- email classification
- communication tools
- service discovery
- search engine
- service composition
- proceedings of the th international conference
- mobile devices
- social networks