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A survey of smart product-service systems: Key aspects, challenges and future perspectives.

Pai ZhengZuoxu WangChun-Hsien ChenLi Pheng Khoo
Published in: Adv. Eng. Informatics (2019)
Keyphrases
  • service systems
  • service level
  • architectural style
  • service oriented
  • web technologies
  • enterprise systems
  • heavy traffic
  • real time
  • graphical models
  • arrival rate
  • call center
  • queueing model