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Redesign of Home Care Service Delivery: A Systemic Approach to IT Innovations.
Martti Mäkimattila
Helinä Melkas
Tuomo Uotila
Published in:
Int. J. Inf. Syst. Soc. Chang. (2017)
Keyphrases
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service delivery
home care
e government
life cycle
end to end
health care
service management
web services
patient data
business process
layered architecture
design process
pervasive computing
mobile technologies
business processes
government agencies
e learning
databases