User experience with conversational agent: a systematic review of assessment methods.
Carla TubinJoão Pedro Mazuco RodriguezAna Carolina Bertoletti De MarchiPublished in: Behav. Inf. Technol. (2022)
Keyphrases
- user experience
- conversational agent
- systematic review
- empirical studies
- conversational agents
- natural language interfaces
- user behavior
- user interaction
- information access
- user studies
- end users
- mobile applications
- human communication
- user interface
- mobile services
- emerging technologies
- user engagement
- social bookmarking
- m learning
- user perceptions
- information systems
- interface design
- online advertising
- video sequences
- image sequences