Discovery of Customer Communities - Evaluation Aspects.
Jerzy KorczakMaciej PondelWiktor SrokaPublished in: AITM/ISM@FedCSIS (2019)
Keyphrases
- social network analysis
- community discovery
- social networks
- neural network
- data mining
- customer service
- evaluation process
- evaluation criteria
- evaluation method
- electronic commerce
- gold standard
- community detection
- knowledge sharing
- database
- knowledge discovery
- information technology
- clustering algorithm
- machine learning
- real time