Evaluating Small Business Web Sites - Understanding Users.
Julie FisherAnnemieke CraigJohn BentleyPublished in: ECIS (2002)
Keyphrases
- website
- mission critical
- web content
- end users
- user participation
- internet users
- internet search engines
- dynamically generated
- business owners
- business intelligence
- recommender systems
- data mining
- business process
- user interface
- decision making
- information sources
- collaborative filtering
- business processes
- user experience
- business rules
- web logs
- electronic commerce
- information overload
- business models
- user interaction
- information technology
- case study
- information systems