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Perishable Inventory System with Postponed Demands and Negative Customers.
Paul D. Manuel
B. Sivakumar
Gunaseelan Arivarignan
Published in:
Adv. Decis. Sci. (2007)
Keyphrases
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positive and negative
customer demand
customer satisfaction
customer relationship management
marketing strategies
potential customers
call center
customer service
decision making
data sets
decision trees
markov chain
product information
cost efficient
customer requirements