A Cross-Cultural Perspective on the Blended Service Quality for Ride-Sharing Continuance.
Wen-Lung ShiauHao ChenKuanchin ChenYi-Hung LiuFelix Ter Chian TanPublished in: J. Glob. Inf. Manag. (2021)
Keyphrases
- service quality
- cross cultural
- customer satisfaction
- service providers
- user satisfaction
- electronic commerce
- quality of service
- competitive advantage
- online shopping
- information quality
- online learning
- job satisfaction
- information systems
- competitive environment
- virtual teams
- call center
- cultural differences
- information sharing
- higher education
- e learning
- data mining
- databases