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Effect of online review sentiment on product sales: The moderating role of review credibility perception.

Qiang WangWen ZhangJian LiFeng MaiZhenzhong Ma
Published in: Comput. Hum. Behav. (2022)
Keyphrases
  • product reviews
  • online reviews
  • sentiment analysis
  • customer reviews
  • opinion mining
  • sentiment classification
  • real time
  • product features
  • customer satisfaction
  • text classification
  • online consumer