An exploratory study of social media adoption in government.
Mohammed A. GharawiNatalie HelbigJana HrdinováDerek WerthmullerPublished in: ICEGOV (2010)
Keyphrases
- social media
- e government
- electronic government
- information technology
- presidential election
- success factors
- national level
- public sector
- government services
- information communication technology
- government organizations
- social networks
- government agencies
- online consumer
- information systems
- digital government
- social media data
- united states
- social interaction
- literature review
- developing countries
- social networking
- social networking sites
- electronic data interchange
- user generated content
- social media platforms
- technology adoption
- online communities
- critical success factors
- public administration
- service delivery
- social media sites
- real world events
- economic development
- case study
- social media content
- public services
- big data