Patients' adoption of the e-appointment scheduling service: A case study in primary healthcare.
Xiaojun ZhangPing YuJun YanPublished in: HIC (2014)
Keyphrases
- health care services
- health care
- home care
- medical care
- health records
- service systems
- clinical trials
- information technology
- medical devices
- information systems
- scheduling algorithm
- service providers
- health information systems
- healthcare providers
- service quality
- electronic patient record
- scheduling problem
- electronic health records
- chronic disease
- health information technology
- case study
- mobile technologies
- primary care
- web services
- admission control
- patient monitoring
- clinical decision support
- service oriented
- e government
- service composition
- medical practitioners
- health care providers
- resource allocation
- healthcare professionals
- medical records
- hospital information systems
- electronic medical record
- scheduling policies
- parallel machines
- patient safety
- medical diagnosis
- medical data
- service discovery
- medical information
- end users
- hospital discharge
- call center