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Instituting credibility, accountability and transparency in local service delivery?: helpline and Aasthi in Karnataka, India.
Anjali Karol Mohan
Edward Cutrell
Balaji Parthasarathy
Published in:
ICTD (1) (2013)
Keyphrases
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service delivery
government services
e government
developing countries
end to end
life cycle
service provision
service management
e learning
web services
public sector
online services
public services
government agencies
mobile technologies
databases
computer science
real world