Natural language call routing: a robust, self-organizing approach.
Bob CarpenterJennifer Chu-CarrollPublished in: ICSLP (1998)
Keyphrases
- natural language
- neural network
- natural language interface
- real time
- knowledge representation
- search algorithm
- knowledge base
- natural language processing
- highly accurate
- multiresolution
- learning algorithm
- computationally efficient
- machine translation
- semantic analysis
- robust estimation
- natural language understanding
- machine learning