Opinion mining on experience feedback: A case study on smartphones reviews.
Laurent BrissonJean-Claude TorrelPublished in: RCIS (2015)
Keyphrases
- opinion mining
- customer reviews
- online product reviews
- online reviews
- product features
- product reviews
- sentiment analysis
- sentiment classification
- topic modeling
- mobile devices
- relevance feedback
- opinion mining and sentiment analysis
- customer satisfaction
- text classification
- opinion detection
- machine learning
- public opinion
- sentence level
- co occurrence