SLA Management and Contract-Based Service Execution.
Matthias WinklerJosef SpillnerAlexander SchillPublished in: ICSOC/ServiceWave (2009)
Keyphrases
- service level agreements
- service provision
- service providers
- management system
- cloud computing
- service oriented
- service level
- quality of service
- service delivery
- web services
- service management
- service platform
- business process
- grid services
- distributed computing systems
- configuration management
- service provisioning
- workflow management systems
- management policies
- service quality
- directory service
- workflow execution
- information management
- venture capital
- decision support
- virtual organisations
- decision making
- information systems
- execution engine
- service compositions
- cloud services
- virtual organization
- web service composition
- network management
- resource management
- data management
- execution environment
- reference architecture
- enterprise systems
- failure recovery
- service discovery
- business processes
- real time