Analysing Effects of Customer Clustering for Customer's Account Balance Forecasting.
Phan Duy HungDo Quang DatPublished in: ICCCI (2020)
Keyphrases
- electronic commerce
- customer satisfaction
- call center
- clustering algorithm
- clustering method
- customer behavior
- customer segmentation
- retail banking
- customer knowledge
- weather forecasting
- potential customers
- churn prediction
- customer requirements
- short term
- k means
- clustering analysis
- hierarchical clustering
- data clustering
- information theoretic
- unsupervised learning
- data points