Expectations versus reality: a snapshot of consumer experiences with Internet retailing.
Steve ElliotSue FowellPublished in: Int. J. Inf. Manag. (2000)
Keyphrases
- electronic commerce
- internet users
- business transactions
- case study
- neural network
- website
- information systems
- digital libraries
- internet advertising
- database
- internet technology
- search advertising
- learning from experience
- innovative ways
- consumer trust
- purchase behavior
- information services
- digital world
- homeland security
- end users
- metadata
- genetic algorithm
- databases