The analysis of CRM customer information based on data mining.
Hong JiangQingsong YuChang LiuQing ZhuLiang GuoPublished in: ICNC (2013)
Keyphrases
- data mining
- information sources
- customer relationship management
- contextual information
- information extraction
- data analysis
- knowledge discovery
- data mining applications
- text mining
- data sets
- domain knowledge
- prior knowledge
- keywords
- metadata
- real world
- neural network
- data streams
- website
- rough sets
- data mining techniques
- search engine
- user interaction
- intrusion detection
- electronic commerce
- spatial information
- information sharing
- databases