Towards a Business Process Management Governance Approach Using Process Model Templates and Flexibility.
Latifa IlahiRicardo MartinhoSonia Ayachi GhannouchiDulce DomingosRui RijoPublished in: SERVICES (2016)
Keyphrases
- process model
- business process management
- business processes
- business process
- inter organizational
- process mining
- information systems
- business process models
- information technology
- e government
- business rules
- web services
- case study
- event logs
- workflow management systems
- service oriented
- information management
- petri net
- digital government
- control flow
- public administration
- databases
- knowledge management
- crisp dm