Customer E-loyalty: From an Estimate in Electronic Commerce with an Artificial Neural Fuzzy Interface System (ANFIS).
Nader Sohrabi SafaMaizatul Akmar IsmailPublished in: DaEng (2013)
Keyphrases
- electronic commerce
- neural fuzzy
- fuzzy inference system
- neuro fuzzy
- fuzzy systems
- service quality
- fuzzy logic
- neural network
- customer satisfaction
- fuzzy rules
- mobile commerce
- fuzzy inference
- input output
- business models
- online banking
- membership functions
- artificial neural networks
- potential customers
- agent mediated
- online shopping
- computational intelligence
- small and medium sized enterprises
- fuzzy model
- fuzzy controller
- soft computing
- decision making
- online auctions
- rule base
- fuzzy logic controller
- website
- business transactions