Adaptive VoIP Playout Scheduling: Assessing User Satisfaction.
Miroslaw NarbuttAndrew KellyLiam MurphyPhilip PerryPublished in: IEEE Internet Comput. (2005)
Keyphrases
- user satisfaction
- information systems
- service quality
- scheduling problem
- objective measures
- perceived quality
- scheduling algorithm
- customer satisfaction
- information quality
- structural equation modeling
- search engine
- perceived usefulness
- user perceptions
- quality attributes
- multimedia presentations
- ip networks
- multimedia