Leveraging stakeholders' knowledge in new service development: a dynamic approach.
Elena PellizzoniDaniel TrabucchiFederico FrattiniTommaso BuganzaAnthony Di BenedettoPublished in: J. Knowl. Manag. (2020)
Keyphrases
- knowledge based systems
- knowledge management
- domain knowledge
- virtual organization
- prior knowledge
- dynamic environments
- knowledge base
- case study
- background knowledge
- knowledge intensive
- expert systems
- experience gained
- knowledge acquisition
- service providers
- software engineering
- knowledge discovery
- service provisioning
- subject matter experts
- data mining
- knowledge sources
- website
- information systems