Research on the Impact of Consumer Review Sentiments from Different Websites on Product Sales.
Jiangning WuLingyu DuYanzhong DangPublished in: QRS Companion (2018)
Keyphrases
- product reviews
- customer reviews
- online reviews
- online stores
- website
- consumer reviews
- potential customers
- opinion mining
- electronic word of mouth
- customer preferences
- sentiment analysis
- consumer behavior
- positive or negative
- product information
- purchase decision
- sentiment classification
- life cycle
- social media
- customer service
- product features
- product design
- electronic commerce
- information systems
- literature review
- customer support
- user generated content
- internet enabled
- web pages