The forgotten promise of e-government maturity: Assessing responsiveness in the digital public sector.
Kim Normann AndersenRony MedagliaRavi VatrapuHelle Zinner HenriksenRobin GauldPublished in: Gov. Inf. Q. (2011)
Keyphrases
- public sector
- e government
- electronic government
- public administration
- developing countries
- digital government
- information sharing
- current practices
- government services
- service delivery
- digital archives
- information and communication technologies
- policy making
- inter organizational
- government agencies
- government organizations
- knowledge management
- private sector
- public organizations
- business process change
- digital content
- end to end