Supporting manufacturing-marketing interface management with a partially automated knowledge base: a precursor to computer-integrated business enterprise.
Amiya K. ChakravartySanjoy GhosePublished in: J. Intell. Manuf. (1992)
Keyphrases
- small and medium sized
- knowledge base
- manufacturing enterprises
- customer relationship management
- enterprise systems
- manufacturing systems
- customer support
- knowledge management
- business management
- decision making
- manufacturing companies
- competitive advantage
- information systems
- management information systems
- business process management
- enterprise data
- information management
- business activities
- data mining
- enterprise wide
- business managers
- change management
- business applications
- enterprise architecture
- business processes
- information technology infrastructure
- key performance indicators
- decision support
- business world
- telecommunications industry
- process improvement
- business decisions
- business users
- high tech
- business intelligence
- product development
- management tools
- service management
- activity monitoring
- consumer behavior
- virtual enterprise
- expert systems
- business strategy
- business process
- information technology
- business environment
- website
- service delivery
- customer retention
- smarter planet
- competitive environment
- competitive intelligence
- user interface
- financial services
- business information
- business logic
- web services
- business objects
- rfid technology
- customer service
- data mining technology
- petri net
- project management