The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms.

Chrysanthos Dellarocas

Published in: Manag. Sci. (2003)

Keyphrases

e learning
feedback mechanisms
online learning
lessons learned
real world
key issues
multimedia
open issues
machine learning
technical challenges
data structure
decision trees
online communities
digital libraries
data sets
knowledge base
information systems
social networks
databases