Understanding The Adoption Of BPM Governance In Brazilian Public Sector.

George Valença Carina Frota Alves André Felipe Lemos Santana Joyce Aline Pereira de Oliveira Higor Ricardo Monteiro Santos

Published in: ECIS (2013)

Keyphrases

public sector
e government
electronic government
digital government
information sharing
environmental factors
policy making

public administration
government services
current practices
information and communication technologies
inter organizational
knowledge management

information technology
private sector
artificial intelligence
public services
public organizations
business process change

social capital
case study
e learning
decision making
data mining
real world