Understanding The Adoption Of BPM Governance In Brazilian Public Sector.
George ValençaCarina Frota AlvesAndré Felipe Lemos SantanaJoyce Aline Pereira de OliveiraHigor Ricardo Monteiro SantosPublished in: ECIS (2013)
Keyphrases
- public sector
- e government
- electronic government
- digital government
- information sharing
- environmental factors
- policy making
- public administration
- government services
- current practices
- information and communication technologies
- inter organizational
- knowledge management
- information technology
- private sector
- artificial intelligence
- public services
- public organizations
- business process change
- social capital
- case study
- e learning
- decision making
- data mining
- real world