A cross-country comparative analysis of e-government service delivery among Arab countries.
Akemi Takeoka ChatfieldOmar Salameh Al-HujranPublished in: Inf. Technol. Dev. (2009)
Keyphrases
- comparative analysis
- e government
- service delivery
- united nations
- developing countries
- developed countries
- national level
- public sector
- electronic government
- government websites
- service provision
- government services
- government organizations
- digital government
- service management
- government agencies
- information sharing
- knowledge society
- government officials
- public administration
- online services
- information systems
- public services
- artificial intelligence
- cost effective
- public policy
- knowledge management
- web services
- governmental organizations
- decision making