Neutral or Negative?: Sentiment Evaluation in Reviews of Hosting Services.
Gustavo SantosMarcelo SantosVinícius F. S. MotaFabrício BenevenutoThiago Henrique SilvaPublished in: WebMedia (2018)
Keyphrases
- positive and negative
- web services
- online reviews
- end users
- sentiment analysis
- positive or negative
- service composition
- information retrieval
- customer reviews
- product reviews
- sentiment classification
- information services
- service providers
- evaluation method
- opinion mining
- service delivery
- information extraction
- neural network
- opinion summarization
- online product reviews