Service Supply Chain: Nature, Evolution, and Operational Implications.
Yong LinYongjiang ShiLi ZhouPublished in: DET (2009)
Keyphrases
- supply chain
- supply chain management
- decision making
- operating costs
- bullwhip effect
- inventory management
- lead time
- service level
- web services
- quantity discount
- capacity planning
- inventory control
- supplier selection
- economic order quantity
- cost savings
- distribution centers
- customer demand
- service providers
- trading partners
- service quality
- profit sharing
- radio frequency identification rfid
- revenue sharing
- uncertain demand
- information sharing
- inventory policy
- group decision making
- customer service
- heavy traffic
- call center