Sentiment annotations for reviews: an information quality perspective.
Heng-Li YangAugust F. Y. ChaoPublished in: Online Inf. Rev. (2018)
Keyphrases
- information quality
- customer reviews
- online reviews
- customer satisfaction
- online product reviews
- sentiment analysis
- information systems
- user satisfaction
- product reviews
- service quality
- opinion mining
- success factors
- sentiment classification
- perceived usefulness
- knowledge transfer
- product features
- metadata
- opinion summarization
- factors affecting
- user generated
- learning objects
- learning algorithm