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Integration of chatbots with Knowledge Graphs in eGovernment: The case of Getting a Passport.
Georgios Patsoulis
Rafail Promikyridis
Efthimios Tambouris
Published in:
PCI (2021)
Keyphrases
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e government
intellectual property
knowledge management
government services
knowledge base
case base
public sector
service delivery
public administration
strategic planning
human centric
knowledge sharing