Speculating with Care: Worker-centered Perspectives on Scale in a Chat-based Health Information Service.
Naveena KarusalaShirley YanNupoor RajkumarVictoria GRichard J. AndersonPublished in: Proc. ACM Hum. Comput. Interact. (2023)
Keyphrases
- information services
- health care
- independent living
- medical care
- primary care
- home care
- health information
- information resources
- information management
- long term
- health insurance
- information providers
- computer supported collaborative learning
- patient care
- personalized information
- chronic disease
- information systems