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Personnel Performance Appraisal Coverage in ITIL, COBIT and CMMi: A Study from the Perspective of People-CMM.

Cristina Casado-LumbrerasRicardo Colomo PalaciosAdrián Hernández-LópezPedro Soto-Acosta
Published in: Int. J. Knowl. Soc. Res. (2011)
Keyphrases
  • viewpoint
  • end users
  • data processing
  • theoretical framework
  • information systems
  • decision making
  • business process
  • real estate