Reexamining E-participation : Systematic Literature Review on Citizen Participation in E-government Service Delivery.
Anthony SimonofskiMonique SnoeckBenoît VanderoseJoep CrompvoetsNaji HabraPublished in: AMCIS (2017)
Keyphrases
- literature review
- service delivery
- e government
- public participation
- public sector
- open government
- electronic government
- service provision
- case study
- government services
- service management
- government agencies
- digital government
- federal agencies
- public administration
- knowledge management
- developing countries
- public services
- information sharing
- end to end
- software engineering
- online services
- data model
- life cycle