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Apple guide: a case study in user-aided design of online help.
Kevin Knabe
Published in:
CHI 95 Conference Companion (1995)
Keyphrases
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user interface
user centered
internet users
design tools
collaborative filtering
user experience
neural network
computer aided
design process
user interaction
online services
engineering design
building blocks
knowledge based systems
end users
expert systems
website
artificial intelligence
information retrieval