Comparative analysis of tourist satisfaction and online booking services usage for incoming tourists in Zadar County.
Bozena Krce MiocicGabryela VidicTomislav KlarinPublished in: MIPRO (2014)
Keyphrases
- comparative analysis
- service quality
- online services
- web services
- online learning
- service providers
- service discovery
- semi quantitative
- context aware
- customer satisfaction
- relationship management
- service oriented
- ubiquitous computing
- service composition
- e government
- online environment
- electronic commerce
- website
- mobile services
- service delivery
- government services
- digital libraries
- consumer trust
- digital goods