Exploring the Landscape of e-Government Maturity Models: Insights from Systematic Mapping Study and Comparative Analysis.
Aylin Akca OkanPublished in: Digit. Gov. Res. Pract. (2024)
Keyphrases
- comparative analysis
- e government
- semi quantitative
- public sector
- government services
- government organizations
- electronic government
- developing countries
- government agencies
- service delivery
- business process change
- artificial intelligence
- digital government
- public administration
- information management
- information sharing
- united nations
- public institutions
- decision making