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Building Trust in Hospitality and Culture Exchange Travel Sites: Lessons from Heuristic Evaluation of CouchSurfing.

Yu-Hsiu HungLian-Fan WuChia-Chun Chen
Published in: HCI (19) (2014)
Keyphrases
  • heuristic evaluation
  • website
  • usability problems
  • usability evaluation
  • digital libraries
  • software engineering
  • trust model
  • cognitive style