Toward an Effective Understanding of Website Users: Advantages and Pitfalls of Linking Transaction Log Analyses and Online Surveys.
Diane HarleyJonathan HenkePublished in: D Lib Mag. (2007)
Keyphrases
- internet users
- website
- online services
- real time
- online learning
- online resources
- user interface
- log data
- business owners
- online video
- social networking sites
- user interaction
- user satisfaction
- collaborative filtering
- end users
- user groups
- social media
- recommender systems
- web pages
- search engine
- web navigation
- potential customers
- website design
- database